Sales Administrator/Administrateur des ventes

Monmet Ltd. is a specialty metals engineering company based in South Glengarry, Ontario. We source custom castings, forgings and specialty metal components for heavy industry clients across Canada and the United States — including mining, defence, cement, and power generation. We're a small, highly specialized team with a global supplier network and a strong reputation built on technical precision.

We're looking for a Sales Administrator to be the connective tissue between our customers, our European suppliers, and our internal operations. You'll own the day-to-day administration of the sales pipeline — from inbound inquiry through to shipment and invoicing — across cycles that span months and multiple time zones.

In this role, you will:

* Receive customer RFQs, prepare quotations, and follow up until the deal is won or lost
* Issue purchase orders to suppliers and manage order execution through to delivery
* Coordinate international shipping, customs documentation, and third-party inspections
* Keep customer and supplier communication clear and on schedule
* Maintain CRM records, produce weekly sales reports, and support the leadership team

This is a high-visibility role in a small company — your work directly shapes the customer experience and the team's ability to deliver. Hybrid work: a few days per week in-office preferred, with flexibility for the right candidate.

Experience

* 1–3 years in sales coordination, inside sales, customer service, project administration, or logistics — ideally in a B2B, industrial, manufacturing, or distribution setting
* Eligible to work in Canada

Skills

* Strong organizational skills with the ability to manage many open files simultaneously
* Professional written and verbal communication skills
* Solid working knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
* Comfortable learning new systems (CRM, QuickBooks Online, document management)

Nice to Have

* Bilingual in English and French (spoken and written)
* Experience coordinating international shipments, customs documentation, or incoterms
* Familiarity with industrial products (castings, forgings, machined components) or willingness to learn
* Post-secondary education in business administration, international trade, engineering, or a related field
* Exposure to ISO 9001 quality management processes
* CRM experience (HubSpot, Zoho, Salesforce, or similar)
* Experience supporting defence, nuclear, or marine procurement

Pay$23–$28/hour, based on experience

Schedule & FlexibilityHybrid work — a few days per week in-office preferred, with flexibility for the right candidate

What Makes This Role Unique

* Small, specialized team where your work is visible and your contributions directly impact the business
* Direct exposure to senior leadership from day one
* Front-row seat on major growth opportunities in defence, mining, and energy — including active engagement with the Canadian Patrol Submarine Project
* Work with a global network of European foundries and industry partners

Growth

* Professional development opportunities
* Paid vacation