General/Property Manager (Jack of All Trades)

Important Attributes:

• "Jack of All Trades"
• Bilingual (English & French)
• Diplomatic
• Mature
• Pleasant (but can assert oneself when needed)

Tenant Relations & Customer Service:

• Respond to resident inquiries and resolve complaints
• Maintain positive relationships with tenants to support retention
• Conduct move ins, move outs, and unit inspections

Property Maintenance Oversight:

• Coordinate repairs and maintenance with vendors and contractors
• Ensure common areas and grounds remain clean and safe, areas like laundry room and elevator as well
• Track maintenance requests and follow up until completion

Leasing & Occupancy Management:

• Advertise available units and conduct property tours
• Screen applicants, verify references, and process applications
• Prepare and execute lease agreements

Financial & Administrative Duties:

• Collect rent and enforce payment policies
• Manage budgets, invoices, and expense tracking
• Maintain accurate records, reports, and compliance documentation

Regulatory & Safety Compliance:

• Ensure adherence to local housing laws and building codes
• Oversee safety protocols, including fire and emergency procedures
• Maintain required documentation for inspections and audits

Community & Property Operations:

• Organize community events or communications
• Monitor parking, amenities, and shared facilities
• Supervise any other on site staff or contractors when applicable

Other Duties:

• Bring waste bins to the road and back
• Prepare apartments after a "move-out" prior to new tenant moving in, like patching drywall blemishes, prime, paint
• Repair trims/doors
• Unplug sink drains, toilets
• Change light bulbs as needed
• Seasonal exterior window and door cleaning
• Identify other issues that may require a sub-trade to be called in for repairs, such as electrical, plumbing and HVAC
• Exterior garbage pickup (parking lot and parking garage)
• Cut lawn and trimming, snow removal
• Collect change from laundry machines

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