OPERATIONS & OFFICE MANAGER

Our Director of Operations is heading off on parental leave, and we need someone steady, resourceful, and trustworthy to keep the engine of the firm running while she's away. This is the role that holds the office together: the person who keeps the books moving, the inboxes answered, the projects on schedule, and the boardroom ready, often before anyone has had to ask.

You'll get a structured handoff, documented procedures, and a paid overlap and training period before the leave begins. We're not looking for someone to simply hold the fort. We're looking for someone who looks a step ahead, anticipates what the team and our clients will need next, and quietly makes sure nothing falls through the cracks. If you take real ownership of your work, treat confidential information with care, and genuinely like making the people around you more effective, you'll fit right in.

3+ years in operations, office management, bookkeeping support, or a similar coordinating role.

Strong bookkeeping and administrative instincts, with confident use of Microsoft Word, Excel, and Outlook.

A strong sense of audience and the communication skills to tailor decks, one-pagers, and messages for boards, funders, and community partners, plus comfort using AI tools to produce polished, on-brand work.

Experience with governance or committee support, professional services, or client-facing coordination is an asset.

Post-secondary education in business administration or a related field, or equivalent experience.

Bilingualism (English/French) is an asset given our Eastern Ontario client base.

Pay:$55,000–$65,000 annually, commensurate with experience.Schedule:Full-time, in-person at our Cornwall office (not remote or hybrid). Mon-Fri 8AM-4PMBenefits:HCSA, 2 weeks paid vacationGrowth:Broad exposure across consulting, lending, governance, and AI-product operations at a boutique firm - far wider scope than a typical office-manager seat