PARK RANGER

WHAT CAN I EXPECT TO DO IN THIS ROLE?
In this role you will:

• Under the direct supervision of the Assistant Parks Operations Manager, lead and coordinate the day-to-day park operations of the campground and/or beach, including all administrative and maintenance, and cleaning functions, e.g., scheduling, assigning work, monitoring, and auditing work performance.

• Prepare the annual work plan, identifying priorities, setting targets and co-ordinating resources to accomplish specific tasks

• Ensure proper procedures are followed, completing a variety of reports, and reporting immediately any potential hazards or needed repairs and taking corrective action.

• Train, supervise and identify performance and misconduct issues for seasonal staff and students, advising management of any issues.

• Oversee the park enforcement program, respond to emergencies, and ensure staff follow proper security procedures and ensure the safety of visitors and staff.

• Help to coordinate and assist with special events or supporting other campgrounds, as directed by the Parks Management Team.

• Lead and coordinate all aspects of store concessions and oversee the supervision, tracking, and operation of retail and canteen concessions.

• Embody the SLPC’s equity, diversity and inclusion principles while interacting with staff and guests.

MANDATORY:

• You must have a valid class ‘G’ driver’s licence or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional upon the successful candidate providing proof that they have a valid driver’s licence.

• You have the ability to be designated as a Provincial Offences Officer and meet certification criteria and standards to be designated as an Officer.

• You possess or have the ability to obtain First Aid and CPR certification.

• You possess or have the ability to obtain Smart Serve certification.

• You possess or have the ability to obtain Safe Food Handling certification.

• A willingness and ability to work variable shifts including evenings, weekends, and statutory holidays.

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KNOWLEDGE AND EXPERIENCE:

You have:

• Thorough knowledge of park operations and ability to maintain the accessibility and functionality of the campground by providing direction related to maintenance, educational programming, day-use, campground, beaches, enforcement and registration.

• Thorough knowledge of and the ability to interpret and apply relevant acts, regulations (e.g., St. Lawrence Parks Commission Act and Trespass to Property Act) policies and principles related to resource management, park management and purchasing, as well as public health and workplace safety.

• Thorough knowledge and experience with grounds and buildings maintenance, general construction, and trails maintenance, and semi-skilled tasks usually associated with skilled trades such as carpentry, plumbing and electrical.

• Ability to operate and, maintain and perform minor repairs to a variety of light powered equipment (e.g. chainsaws, brush cutters, lawnmowers, utility terrain vehicles (UTV), tractors and small hand tools, etc.) to ensure their safe operation by staff.

• Knowledge of store concessions to oversee the supervision, tracking and operation of retail concessions.

• Ability to promote, foster and support a safe working environment for all staff that includes working in compliance with the Occupational Health & Safety Act, its regulations, and the Employer’s occupational health and safety policies, procedures, and guidelines when performing supervisory responsibilities.

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LEADERSHIP AND ORGANIZATIONAL SKILLS

You have:

• Proven leadership, interpersonal and team building skills to provide leadership, monitor

   performance and promote excellence in customer service and team performance.

• Proven supervisory skills to lead the day-to-day operations and to ensure park operational need are met.

• The ability to motivate, train and work as a team member.

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JUDGMENT AND DECISION-MAKING SKILLS

You have:

• Strong judgement, decision-making, and critical thinking skills to identify and analyze operational issues and challenges and provide recommendations and implement solutions to ensure compliance to park regulations, resolve complaints and recognize dangerous situations and determine the appropriate course of action.

• The ability to plan, develop and lead park operations by identifying priorities, setting targets, determining objectives, and coordinating resources.

• Strong analytical skills and the ability to work independently and use good judgement to follow and carry out instructions, manage emergencies and identify/solve problems and determine the appropriate course of action.

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COMMUNICATION SKILLS AND INTERPERSONAL SKILLS:

You have:

• Well-developed communication skills to effectively develop and manage relationships with staff, volunteers, visitors, service providers and to enforce park rules and regulations.

• Excellent communication skills (oral and written) to prepare reports and correspondence regarding park operations and to respond to customer inquiries and complaints tactfully and with discretion, in a timely manner as directed by Parks Management Team

• The ability to motivate, train and work as a team member.

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ADMINISTRATIVE AND COMPUTER SKILLS

You have:

• Knowledge of computer software and administrative procedures to manage the daily operations of the park.

• Cash handling and mathematical skills to process sales and reservations, review/balance receipts and shift summaries, and complete deposits.

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WHY WORK FOR THE ST. LAWRENCE PARKS COMMISSION?

‍• Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province

• Supportive team environment

• Staff discounts• Employee and Family Assistance Program (EFAP)

• Option to join an excellent pension plan

• Paid Benefits

• Percentage paid in lieu of vacation and statutory holidays